If you are working with an international student who is experiencing personal difficulties or mental health issues that impact their academics and/or wellbeing, there are several campus resources that offer assistance. Students can find the right campus resource for them by identifying their needs and the level of urgency on the University’s Mental Health website. If a student is very stressed, you can go through the assessment process on the website with them, discuss the options presented and help them navigate making an appointment.
International Students in Crisis
If you are concerned about an international student’s well-being or disruptive behavior, please contact the OSA Care Program. Possible behavioral indicators of more serious problems include international students who (a) do not consistently attend class, (b) are missing from normal activities, (c) exhibit disruptive behavior, or (d) appear to not be functioning well. The Care Program will help you determine next steps, including contacting ISSS staff if needed. ISSS counselors can often find a way to contact an international student and check on their welfare.
When needed, ISSS staff work closely with the OSA Care Program, SCS, Boynton Mental Health Clinic, UMPD, and Fairview University Medical Center. In addition, ISSS is represented on the University Behavioral Consultation Team and the University Community Response Team. Referrals from the academic advising community and collaboration with advisors are instrumental in assisting international students.
If you would like to consult directly with an ISSS counselor about a crisis case, please email [email protected].
