University of Minnesota
University of Minnesota

Office Hours and Walk–In Advising for F and J Visa Holders

Walk-In Hour Changes

May 7: Walk-in Hours will only be held from 1:00-3:00 p.m. so staff and students can attend the International Student End of the Year and Graduation Party.

Travel Signature Sessions

ISSS will be holding Travel Signature Sessions 9:00-11:30 a.m. on May 1, 2, 8, 9, or 13. These sessions are for students/scholars who will be leaving the USA over the summer and the travel signature on their I-20/DS-2019 will be expired when they return.

Advising during our Travel Signature sessions are for travel signatures only. Students wanting to see an adviser for other reasons will be asked to return during regular walk-in hours.

If a student needs a new travel signature but cannot come to ISSS during the above times, you can either request a Travel I-20/DS-2019 through MyISSS or come to ISSS during Walk-In Hours.

Please be aware:

  • ISSS requires 7 business days to process requests submitted through MyISSS; come to our office if you need your document sooner or if you have one of the following holds: probation, grad dissertation, or financial.
  • ISSS gets busy at the end of the school year. There may be a wait if you come during Walk-In Hours.

NOTE: ISSS will be open during the summer.

F-1 and J-1 Walk-Ins Schedule

* Monday

1:30-4:00 p.m.


1:30-4:00 p.m.


1:30-4:00 p.m.

* Thursday

1:30-4:00 p.m.


1:30-4:00 p.m.

Walk–ins are 15-minute, unscheduled meetings with advisors taken on a first-come, first-served basis for F and J visa holders. An appointment is not needed for walk-in advising. You can sign up when you arrive at the Welcome Center in 190 Humphrey School.

Please Note:

  • There may be a wait to meet with an advisor during Walk-Ins. Please prepare for this, and we appreciate your understanding.
  • You should make an appointment if you wish to meet with a specific advisor. Not all of our advisors are available during Walk-Ins on any given day.
  • We may close walk-ins early if we have more people than can be seen during the allotted time.

* Sponsored Student Walk-Ins are on Monday and Thursday: 1:30-4:00 p.m.


To schedule an appointment with an F/J/H visa advisor or counselor, or to request a disability-related accommodation, please contact our Welcome Center in 190 Humphrey School by calling 612-626-7100. Regular appointments generally last up to 30 minutes, but if you feel you need more time, ask for a longer appointment. Please allow two weeks advance notice if you are requesting additional accommodations. ISSS does not schedule same-day appointments.

Office Hours










ISSS is open during the hours listed. If you wish to meet with an advisor, you should make an appointment at the Welcome Center or come during Walk-in Hours. Documents can be picked up at any time during these periods; no appointment is required unless otherwise specified.

ISSS closes for lunch every day from 12:00-1:00 p.m. Documents cannot be picked up during this time.


The International Student and Scholar Services office is in the Humphrey School of Public Affairs on the West Bank of the Twin Cities campus.  The Welcome Center is in 190 Humphrey, located on the first floor of the hallway connecting the Humphrey School to Heller Hall. Maps and additional information are available here.

Contact Us

International Student and Scholar Services
190 Hubert H. Humphrey School
301 19th Ave. South
Minneapolis, Minnesota 55455

Telephone: (612) 626-7100
Fax: (612) 626-7361