ISSS Closing Early & Limited Staff To Be Available on November 25

Please be aware that ISSS will be closing at 3:30 on November 25 and limited staff will be available this day. Please adjust your schedules accordingly.

ISSS Staff Working Remotely

Until further notice: ISSS staff will be working remotely and will not be able to provide walk-in appointments and document pick up. ISSS advisors and counselors are available to discuss any concerns international students or scholars have.

How you can contact ISSS:

• Phone: To make an appointment to talk to an ISSS staff member over the phone or online, please go to z.umn.edu/isssphone and fill out the phone request form. Our staff will then call you, and, when they do, you can request to change to a Google Hangout or Zoom meeting. Please do not also email ISSS after submitting the form as this will lead to a duplication of efforts and confusion.
• Email: Send an inquiry to isss@umn.edu
• Employment-Based Visas (this does not include CPT/OPT): Departments and staff with questions about Employment-Based Visas should email issshvis@umn.edu, or contact their advisor/case manager directly by email.

Document processing timeline update

For the duration of ISSS remote work, the processing time for PDF-based I-20 requests will be increased to 10 business days. MyISSS-based I-20 requests will continue to be processed within 7 business days. This update applies to F-1 student I-20 requests only.