ISSS counselors are trained to provide both counseling and advising. Counseling usually involves a more in-depth meeting than advising. The ISSS counselor will listen, provide support, and help you understand yourself and your situation more clearly. The counselor will help you to make the changes that you deem necessary to feel more comfortable and successful at the University.
Many students, both international and U.S., experience academic and personal difficulties while working on their degrees. These problems are due to many reasons, including dealing with a new academic system, a new culture, pressure to succeed, a change in financial situation, a new romantic relationship, the first time being away from home, or a physical or mental health issue. Often times, personal and academic problems can lead to problems with your visa status as well. Be sure to seek help early, as soon as you think you might have an issue that you would want to discuss with a counselor. The sooner that we can address any situations that may be troubling you, the better chance we might have of helping you.
ISSS counselors offer safe, confidential counseling. They will offer suggestions for ways to improve your situation, and will make appropriate referrals to other University offices, as needed. To make an appointment with an ISSS counselor, please call (612) 626-7100.
In certain circumstances, ISSS staff may be required to share information to other UMN offices or governmental agencies without your consent. To learn more, please see our webpage about our Limits of Confidentiality.